The non-emergency line was established to prevent an influx of nuisance calls that can block emergency calls from reaching 911 dispatchers when a high volume of calls are expected. The line will be available between 6 p.m. Monday until 3 a.m. Tuesday. The number is 290-1011. 

 

This line functions as an alternative to 911, and is meant to receive calls for non-emergency nuisances that do not pose a threat to life or property, such as complaints pertaining to parties, excess noise and fireworks.

 

If someone calls 911 with a non-emergency, he or she will be transferred to the non-emergency line.

 

“While we are able to transfer non-emergency calls, doing so still takes a call taker away from receiving emergency calls. So, we highly recommend learning the 290-1011 number, or store it in your mobile phone - and remember, it will only be answered during specified times,” said Emergency Communications Director Randy Bargdill.